Privacy Policy

1. Introduction

PKWY Wellness ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://pkwywellness.com and use our Pilates services.

2. Information We Collect

Personal Information

We may collect the following personal information:

• Name, email address, and phone number
• Billing and payment information
• Health and fitness information relevant to Pilates instruction
• Emergency contact information
• Session preferences and scheduling information

Automatically Collected Information

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information to:

• Provide and deliver Pilates services and instruction
• Process payments and manage your account
• Schedule sessions and send appointment reminders
• Communicate about our services and respond to inquiries
• Ensure safety during Pilates sessions
• Improve our services and website functionality
• Comply with legal obligations

4. Health Information

As a Pilates & Wellness service, we may collect health and fitness information to ensure safe and effective instruction. This information is:

• Used solely for providing appropriate Pilates instruction
• Kept confidential and secure
• Shared only with instructors who need it for your safety
• Never sold or used for marketing purposes

5. Information Sharing

We do not sell your personal information. We may share information:

• With instructors for session planning and safety
• With payment processors for transaction processing
• With emergency contacts in case of medical emergency
• When required by law or to protect rights and safety
• With service providers who assist in our operations

6. Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of sensitive data
• Secure payment processing
• Limited access to personal information
• Regular security assessments

7. Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt out of marketing communications
• Request information about how we use your data

8. Cookies and Tracking

We use cookies and similar technologies to enhance your website experience. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our website may contain links to third-party services (payment processors, social media). This privacy policy does not apply to third-party websites or services.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: